Reconstruction Restoration Estimator – Chicago

Reports To: Production Sales Manager
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Job Description

Are you confident, a problem solver, and analytical?  In addition, possess skills in today’s everchanging technology, have an eye for detail, highly organized, while striving for perfection and customer satisfaction.  If you derive satisfaction and enjoy helping people in their time of need then apply for this position.

Duties & Responsibilities

  • Serve as the point person in primarily insurance losses.
  • Contact the customer to schedule an initial appointment and inspection within 2 hours if an emergency or 24 hours for non-emergencies.  Some carrier program dictate on site windows.
  • Prepare scope of work thru Sketch and communicate with customers.
  • Secure work authorizations and contracts
  • Coordinate, supervise, document, and assist in the production of Emergency Water Extraction and Drying Services and Emergency Fire/Smoke Services.
  • Record and report loss documentation (ie contracts, psychometric readings, moisture mapping) to customer, adjuster, and national programs on losses.
  • Create estimate in Xactimate / Symbility and submit to adjuster/customer.  Time may be subject to a carrier Program Requirements.
  • Negotiate with adjuster/customers on the scope of work.
  • Consistently deliver Exceptional Customer Service to all external and internal customers.
  • Build & maintain a professional relationship with customers, adjusters, carriers, and 3rd parties.
  • Train & supervise technicians.
  • Be on-call in a rotation on a monthly basis.
  • Perform employee performance reviews.
  • Follow, encourage and enforce safety practices and guidelines including proper use of PPE when required.

Education Requirements

Associates Degree or 3 Years Equivalent Experience

Physical Demands

Lift (occasionally) 5-40 lbs. May involve significant stand/walk/push/pull Occasional climbing (ladders, etc.), balancing, crouching, stooping, reaching, kneeling, and handling. Ability to work in confined spaces. Exposure to weather with temperatures ranging from mild/moderate to extreme cold/heat. Exposure to noise levels ranging from moderate to loud from occasional to frequent at times.

Licenses & Certifications

  • IICRC Water, Fire & Smoke
  • Valid Driver’s license.  Checked quarterly.

Work Requirements

  • 7:30 am – 4:00 pm on the job and/or available by phone
  • The employee is expected to work weekends when a necessary/job demands it.
  • The employee is expected to be on-call (at least by phone) upon the needs of the team
  • Knowledge of construction.
  • Organizational & multi-tasking skills.
  • Communicate effectively with all departments, subcontractors, and customers.
  • Computer literate.
  • Review jobs on a weekly basis with the Project Manager.
  • Complete projects with a targeted budget and days in production.
  • Maintain positive reviews from customer service scores.
  • Provide the customer with a job schedule unless the project is produced in less than 2 weeks.

Giertsen Company of Illinois has been serving Illinois’s commercial, industrial and residential disaster restoration needs for over 20 years. From flooding to ice dams, fires, and frozen pipes, provides emergency response 24/7/365 to restore calm in the most chaotic of events. Beyond disaster restoration, we offer a full range of award-winning construction services to complete any size project.

Our Vision to the Customer is to provide extraordinary care while serving people in their time of need.

Benefits

  • Base salary and commission package:
  • Health/Dental Package: Open Enrollment in November/December (each year you will be enrolled with no changes)
  • Need to be employed with Giertsen for 62 days
  • Need to be full time employee (30+ hours each week)
  • Flex Plan: Medical and Dependent Care (pre-tax option) Medical Flex Plan is up to $2,750 (per calendar year, pre tax) Dependent Care is $5,000 (per calendar year, pre- tax) Open Enrollment in November/December (two week period, need to re-enroll each year)
  • Life Insurance Policy: Giertsen Company Provided – $25,000 Life Policy
  • UNUM Package: Short term & Long term Disability and Life Insurance
  • 401K/Roth 401K (Fidelity Netbenefits) Employee needs to be full time for one year. Eligible after one year, with auto enroll, 100% Vested. Giertsen Company will provide a 20% match, with a 6% cap.
  • Fuel Reimbursement Program: Need to be an authorized driver and qualify per jobs driven
  • Paid Personal Time off
  • Access to Giertsen Company Vehicle: need to be an approved driver, on Giertsen Company safe driver list
  • Giertsen Company Apparel Program: Eligible (x2) year for approved Giertsen Company logo apparel
  • Safety Kit: PPE Package: Hard Hat, safety goggles (x2 pairs), half face respirator, gloves, back support, etc.
  • Tool Reimbursement Program: Company reimburse 50% for approved tool purchases
  • Company pays monthly for phone: $50.00
  • Paid Holiday: x6 (Thanksgiving, Christmas, New Years, Labor Day, Memorial Day, 4th of July)
  • Superior Vision Package: Vision Plan benefits

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Minneapolis

  • 8385 10th Ave N
  • Golden Valley, MN 55427

Milwaukee

  • W223 N798 Saratoga Dr. Suite C
  • Waukesha, WI 53186

Chicago

  • 250 Lexington Drive
  • Buffalo Grove, IL 60089

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